Data Protection
The following information relates to the collection of personal data when using our website. Personal data is any information that can be directly linked to you, e.g. your name, address and email address, as well as your user behavior.
1) Contact details of the controller
VIAM Europe GmbH
Altenburger Str. 7
04610 Meuselwitz
Germany
E-Mail: info.europe@viam-global.com
2) Contact details of the data protection officer
If you would like to contact our external data protection officer, you can reach them by email or post:
PeriCo Solutions GmbH
Seminarstraße 11
08289 Schneeberg
Germany
E-Mail: datenschutz@perico-gmbh.de
3) Your data protection rights
Under the EU General Data Protection Regulation (GDPR), we must inform you of the rights you have. The rights you are entitled to depend on why we are processing your data.
Right to information: You have the right to request information about all personal data we have stored about you.
Right to rectification: You have the right to request that we correct any data that you believe is inaccurate. You also have the right to request that we complete any data that you believe is incomplete.
Right to erasure: Under certain circumstances, you have the right to request that we erase your personal data.
Right to restriction of processing: You have the right to request that we restrict the processing of your data under certain circumstances.
Right to object to processing: You have the right to object to processing if we are permitted to process your data because the processing is in our legitimate interest. If you have given us your consent, you can revoke it at any time with effect for the future.
Right to data portability: This only applies to data that you have provided to us. You have the right to request that we transfer the data you have provided from one organization to another or hand it over to you. This right only applies if we process data on the basis of your consent or in the context of or in negotiations for the conclusion of a contract and the processing is carried out automatically.
Your right to complain: We work to high standards when processing your personal data. If you have any questions or concerns, please contact datenschutz@perico-gmbh.de. If you are still dissatisfied, you can lodge a complaint about the way we process your personal data with a supervisory authority. A list of supervisory authorities (for the non-public sector) with addresses can be found at: https://www.bfdi.bund.de/EN/Service/Anschriften/Laender/Laender-node.html.
4) How do we obtain your information
Most of the personal data we process is provided to us directly by you. This usually happens for one of the following reasons:
- You have sent us an enquiry.
- You visit our website and agree to the use of cookies.
5) General data processing
Type and purpose of processing: When you visit our website without registering or providing any other information, we automatically collect general information. This information (server log files) may include details such as the web browser and operating system used, the domain name of the internet service provider, the IP address, the referrer URL and the date and time of access.
This data is processed for the following purposes:
- To ensure a smooth connection to the website
- To ensure the smooth use of our website
- To ensure and evaluate the security and stability of the system, in particular to detect misuse
- To ensure the technically error-free display and optimization of our website
We will not use your data to draw conclusions about you as an individual. However, if there are concrete indications of illegal use, we reserve the right to check the server log files subsequently.
Legal basis and legitimate interest: Our processing activities are based on our legitimate interest (Article 6(1)(f) of the GDPR) in improving the stability and functionality of our website, ensuring system security, and preventing misuse.
Recipients: We use technical service providers to operate and maintain our website; these providers act as our processors. All of our service providers are contractually obliged to keep your data confidential.
Storage period: The data is stored in server log files in a form that allows to identify the persons concerned for up to 90 days, provided that no security-related event occurs (e.g. a DDoS attack). In the event of such an incident, the server log files will be stored until the security-related problem has been resolved and fully clarified.
Required or necessary provision: Providing personal data is neither legally nor contractually required. However, without this data, we cannot guarantee the functionality and performance of our website. Certain services and/or content may also be unavailable or only available to a limited extent.
Right to object: Please read the information below regarding your right to object in accordance with Art. 21 GDPR.
6) Data processing when you contact us
Type and purpose of processing: Our website features a contact form that can be used to get in touch with us electronically or to ask about our products. If you choose this option, any personal data you enter into the form will be transmitted to and stored by us. We will only use your personal data to handle your enquiry.
The following data is also stored when the message is sent:
- Date and time of the enquiry
- URL from which the enquiry was made
- Selected page language
- User identification (“by user”)
- Web browser and operating system
Alternatively, you can contact us via the email addresses provided. In this case, the user’s personal data transmitted with the email will be stored. This includes the date and time the email was sent, the email address, IP addresses and information about the servers involved in the email communication.
Regardless of the type of communication you choose, we collect the content of your enquiry. Your data is stored for the purpose of individual communication with you.
Legal basis and legitimate interest: The data entered into the contact form is processed on the basis of legitimate interests, as defined in Art. 6(1)(f) of the GDPR. Our legitimate interest in processing your data is to make it easy for you to contact us.
If you request a quote, the information you provide will be used for pre-contractual purposes (Article 6(1)(b) GDPR).
Recipients: We use technical service providers to operate and maintain our website. These providers act as our processors. All of our service providers are contractually obliged to keep your data confidential.
Storage period: The data will be deleted no later than 6 months after processing the enquiry. If a contractual relationship is established, we are subject to the statutory retention periods and will delete your data after six or ten years.
Required or necessary provision: The provision of personal data is neither legally nor contractually required. However, we can only process your enquiry if you provide us with the necessary information and details regarding the reasons for your enquiry.
Right to object: Please read the information below regarding your right to object in accordance with Art. 21 GDPR.
7) Cookies
General information: A cookie is a small text file that is created when you visit a website and stored temporarily on your system. When the user visits the website again, their browser sends the previously received cookie back to the server. The server can then evaluate the information obtained in this way. Cookies can make navigating a website easier.
Deleting cookies: You can reject any cookie category, with the exception of technically necessary cookies. Click on this link and change the desired settings in the cookie consent banner that opens.
You can delete individual cookies or your entire cookie inventory via your browser settings. You will also receive information and instructions on how to delete these cookies or block their storage. Depending on your browser provider, you can find the necessary information under the following links:
Mozilla Firefox: https://support.mozilla.org/kb/clear-cookies-and-site-data-firefox
Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
Google Chrome: https://support.google.com/accounts/answer/61416
Opera: http://www.opera.com/help
Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
Additionally, you can prevent loading of so-called scripts by default. NoScript allows JavaScript, Java and other plugins to run only on trusted domains of your choice. For information and instructions on how to edit this feature, contact your browser vendor (e.g. for Mozilla Firefox: https://addons.mozilla.org/en-GB/firefox/addon/noscript/).
Use of technically necessary cookies
Type and purpose of processing: We use cookies to improve the user-friendliness of our website. Some elements of our website require the browser to be identifiable even after a page change, for example, for language settings and consent management.
Technically necessary cookies help make a website usable by enabling basic functions, such as page navigation and access to secure areas. Some of our website’s functions cannot be offered without the use of cookies. For these, it is necessary for the browser to be recognised even after a page change.
Legal basis and legitimate interest: Processing is carried out on the basis of Art. 6 (1) (f) GDPR on the basis of our legitimate interest in the user-friendly design of our website.
Recipients: We use technical service providers to operate and maintain our website, who act as our data processors. All service providers are contractually obliged to treat your data confidentially.
Duration of storage: Detailed information about the storage duration of cookies can be found in our cookie consent tool, which you can access at any time via this link.
Provision mandatory or necessary: Providing personal data is neither legally nor contractually mandatory. However, without this data, we cannot guarantee the service and functionality of our website. Some services and features may also be unavailable or limited.
Right to object: Please read the information on your right to object pursuant to Art. 21 GDPR below.
Use of technically unnecessary cookies
We do not use any cookies for analytics, marketing, or profiling purposes.
No non-essential or third-party cookies are set without your consent, because we do not integrate any tools or services that require such consent.
8) Data Security
We only handle personal data in accordance with data protection regulations. We also endeavor to take all necessary technical and organizational security measures to protect your personal data from unauthorized access and misuse at all times.
Where we store or process personal data, this is done within a high-security data center. To protect the security of your data during transmission, we use encryption methods (e.g. SSL) via HTTPS. Our servers are secured by firewalls and virus protection. Back-up and recovery procedures as well as role and authorization concepts are a matter of course for us.
Our employees are obliged to comply with the provisions of the GDPR and national data protection laws when handling data.
9) Information regarding your right to object in terms of Art. 21 GDPR
Right to object in individual cases
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(f) GDPR (data processing based on a balancing of interests); this also applies to profiling based on this provision within the meaning of Article 4(4) GDPR.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
Recipients of an objection
The objection can be sent informally to the above contact details, stating the subject “Objection” and your name, e-mail address or other identification data.
10) External links
Our website may contain links to third-party websites, the content of which is beyond our control. Therefore, we do not accept any liability for the content of these external websites. The respective provider or operator of the linked pages is responsible for their content. We checked the linked pages for possible legal violations at the time of linking. However, it is not reasonable to conduct a permanent review of the content of the linked pages without concrete indications of legal infringement.
11) Changes to our privacy policy
We reserve the right to amend this data protection declaration to ensure it always complies with current legal requirements, or to reflect changes to our services, for example when introducing new services. The new data protection declaration will apply to your next visit.